Black screen in windows 7

i am using windows 7 and have multiple user accounts all users login with their desktop but one user getting black screen after logon

i am a home user

please provide solution

February 13th, 2015 4:16pm

i am using windows 7 and have multiple user accounts all users login with their desktop but one user getting black screen after logon

i am a home user

please provide solution

See link provided below.

Fix a corrupted user profile

http://windows.microsoft.com/en-us/windows/fix-corrupted-user-profile

Free Windows Admin Tool Kit Click here and download it now
February 13th, 2015 9:08pm

Hi,

Have you tried to fix this user profile? How is the result?

Like XP ROCKS said, it should be the user profile itself issue since other user account works fine.

if it doesn't resolve, please give us a feedback in order to provide further help.

February 15th, 2015 1:29am

Please open up task manager after opening the profile.  You can either hit control+alt+delete and bring up task manager or hit control+shift+escape.  Please look for the task "Run Once Wrapper" end the task and you will get your desktop back.  After that go to www.malwarebytes.com and download free trial and run it.  Post back with results.
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February 15th, 2015 4:10am

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