Good Day Everyone!!

I have been scratching my head over this issue since long and finally decided to post a question here.

I am from the helpdesk team and we often need to provide the Bitlocker recovery key to our users. We have a multi domain environment and all these users are in a domain called dtc. We have recently taken over their services and all our systems are on Anglo domain. Although I have managed to enable the bitlocker tab in DSA.MSC it still does not show up the recovery key. Below is the error message that I get:

"No Items in this view

To search for a recovery password, right click on the domain object in the tree view, and select "Find Bitlocker recovery Password..."

I ran dsa.msc as a different user with a dtc admin id which actually works while on dtc domain physically but of no use. I am clueless as to what could be the issue. Is it so that our computer needs to be connected on DTC domain? 

Please help.

Regards

Rahul Rai

Hi,

Thanks for your post.

Did you install the BitLocker Active Directory Recovery Password Viewer tools? 

Please refer to the following blog to check if it is helpful.

http://blog.nextxpert.com/2011/01/17/bitlocker-recovery-tab-missing-from-the-computer-properties-after-installing-the-bitlocker-password-recovery-viewer/

Regards.