Hello,

I currently have the problem that my DPM Backup of 2 of my VMs is not working.

The VM is a 2008 R2 and the Hyper-V is a 2012R2. The newest Integration tools are already installed.
DPM is a 2012 R2 and both VMs are SQL Server.

When DPM tries to backup the VM after about 2 Minutes I get the following error on the DPM:

The VSS application writer or the VSS provider is in a bad state. Either it was already in a bad state or it entered a bad state during the current operation. (ID 30111 Details: VssError:The writer experienced a non-transient error.  If the backup process is retried,
the error is likely to reoccur.
 (0x800423F4))

Within the VM itself I get the following error in the application log:

Level: Error
Source: vmicvss
EventID: 19
Description:
Not all the shadow volumes arrived in the guest operating system.

------------

Level: Error
Source: VSS
EventID: 12293
Description:
Volume Shadow Copy Service error: Error calling a routine on a Shadow Copy Provider {74600e39-7dc5-4567-a03b-f091d6c7b092}. Routine details PreFinalCommitSnapshots({36da5a5a-d516-4683-9cb7-c62fbdac9e1d}, 3) [hr = 0x800705b4, This operation returned because the timeout period expired.
]. 

Operation:
   Executing Asynchronous Operation

Context:
   Current State: DoSnapshotSet

------------

Level: Error
Source: SQLVDI
EventID: 1
Description:
SQLVDI: Loc=SignalAbort. Desc=Client initiates abort. ErrorCode=(0). Process=4132. Thread=7344. Client. Instance=. VD=Global\{5E902890-836C-4CFD-A83A-55F63BF7E628}1_SQLVDIMemoryName_0. 

Could someone help me resolve this issue.

Thanks in advance

Paul

Hi

try to disable the Backup IS on the affecte VM

Backup the Server with DPM

activate the Backup IS again

run a Backup again, should now work

But, if you unchecked "BACKUP(VOLUME CHECKPOINT), VM go to backup in saved state mode.

Try perform only one machine in the node.

Execute this command in the node (CMD), and write  response :

vss admin list writers

tks!

Have you installed all the latest Hotfixes from MS?

http://support.microsoft.com/kb/2920151

did you resolve your Problem?

Hello,

I am still not able to solve the problem.

I currently backup the machine using Bare-Metal, this works without issue.

Regards

have you tried our suggestions?

Hello,

I tried the suggestions, the server is up to date and the hotfixes are already installed.

Regards

please provide Event Log Entries on Host where VM is running at the Time of Backup

But, if you unchecked "BACKUP(VOLUME CHECKPOINT), VM go to backup in saved state mode.

Try perform only one machine in the node.

Execute this command in the node (CMD), and write  response :

vss admin list writers

tks!

I tried unchecked "BACKUP(VOLUME CHECKPOINT)" and my VM didn't go to backup in saved state mode.

I have DPM 2012 R2 RU4, Hyper-V 2012 R2, VM with Windows Server 2008 R2.

Install kb2996928 in VM Windows Server 2008 R2

Assume that you run a backup requester application to perform a backup task on the computer.

In this scenario, the backup task fails, and you may receive the following error message that states the Volume Shadow Copy Service (VSS) failed because of a time-out:

FAILED_AT_FREEZE (0x800423f2 - VSS_E_WRITERERROR_TIMEOUT)

Applies to

• Windows Server 2008 R2 Service Pack 1, when used with:
• Windows Server 2008 R2 Datacenter
• Windows Server 2008 R2 Enterprise
• Windows Server 2008 R2 Standard
• Windows Server 2008 R2 Foundation
• Windows Server 2008 R2 for Itanium-Based Systems

November 2014 Update Rollup - KB3000853 - VSS Backups Broken

Hi

Same problem here with a SBS 2011 VM running on a HyperV 2012 R2 Host.  Happens during Veeam application aware backup.

Did you find a solution?