Auto-resolving alert: entity in maintenance mode
Hi Guys, I've got a strange little problem with the maintenance mode, I've got a server in maintenance, and I still receive an alert for it, and as first status in the history tab, I've got "Auto-resolving alert : entity in maintenande mode." No trace of the event "Alert Activated by the System" as for the other alerts. Did you already have this case ? A alert for a server into maintenance mode, with as fist action in the history tab "Auto-resolving alert : entity in maintenande mode." ? That's causing us a lot of troubles, because Opalis catches this "auto-resolving alert" creation and generates a ticket in our incident management platform. http://img339.imageshack.us/i/clipboard01wr.jpg/ Thank you Bests Regards ChristopherChristopher Keyaert - My OpsMgr / SCOM & Opalis blog : http://www.vnext.be
July 2nd, 2011 8:50am

This can happen if the agent is in maintenance mode, but another agent generates an alert on behalf of the agent in maintenance mode. The proxy agent doesn't konw the other agent is in maintenance mode. The central environment does and closes the invalid alert. You can especially see this behaviour if you place a domain controller into maintenance mode. Regards, Marc Klaver http://jama00.wordpress.com/
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July 3rd, 2011 1:16am

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