Hello,

I have many applications installed via SCCM, relatively no problems working either, but I do have 1 application that keeps giving me an error:

The Shared dll directory is not specified

This only happens when I install, or uninstall from SCCM. If I run the same commands, in cmd, from the copied sccm files it works fine.

msiexec /i "Dragon NaturallySpeaking 10.msi" /q SKIP_PENDINGREBOOT_CHECK=1 SERIALNUMBER=xxxxxxxxx VE NAS_ADDRESS=ServerName /L*v C:\Drivers\DragonInstall.txt

I would imagine it is application specific, but since I can run the same command from from the command line I cant swallow that it is just the application. So, does anyone know what the above error means, and how I can get past it? I am installing a pre-req for Visual C++, which is installing just fine.

Get PSEXEC.exe (sysinternals tools) and run from the commandline: psexec.exe -s cmd

This will open you a command line with SYSTEM account, test the installation command again.

I'd also do the customizations in a .mst (msi transform) file rather than parameters...

• Proposed as answer by narcoticoo Wednesday, January 15, 2014 5:30 PM

I have the same app. in my environment, unfortunately still sitting here as a package, not an application. I remember there were some issues related to it though :)

Have you seen this?

http://www.itninja.com/software/nuance-communications-inc/dragon-naturally-speaking/10-1169

I have the same app. in my environment, unfortunately still sitting here as a package, not an application. I remember there were some issues related to it though :)

Have you seen this?

http://www.itninja.com/software/nuance-communications-inc/dragon-naturally-speaking/10-1169

Get PSEXEC.exe (sysinternals tools) and run from the commandline: psexec.exe -s cmd

This will open you a command line with SYSTEM account, test the installation command again.

I'd also do the customizations in a .mst (msi transform) file rather than parameters...

Start the installation and monitor it with procmon (can be also found from sysinternals tools) and deep dive what's the problem... test it with system account and your own administrative account.

Have you checked the MSI log file when the error occurs on system account?

Last chances:

• Re-Package it with App-V and deploy
• Re-Pacakge it to MSI with some other utility

• Proposed as answer by narcoticoo Wednesday, January 15, 2014 6:40 PM

Start the installation and monitor it with procmon (can be also found from sysinternals tools) and deep dive what's the problem... test it with system account and your own administrative account.

Have you checked the MSI log file when the error occurs on system account?

Last chances:

• Re-Package it with App-V and deploy
• Re-Pacakge it to MSI with some other utility

• Proposed as answer by narcoticoo Wednesday, January 15, 2014 6:58 PM
• Unproposed as answer by narcoticoo Wednesday, January 15, 2014 6:59 PM

If it works with GPO, then there should be no problem installing it with SCCM. You can repackage MSI if you capture the installation (just like the App-V packager does..).

Check the logfile you're creating with msiexec (when running with system account) and see if it points out something that stands in the way of successful installation.

If the logfile doesn't get you anywhere, then try the procmon way and monitor the installation and see if there's some differences when running with system account and with your own admin account.

• Proposed as answer by narcoticoo Wednesday, January 15, 2014 7:01 PM

Did you check your log at C:\Drivers\Dragoninstall.txt?  Any clues in there?  Also, is it a typo that you have "VE" as a property in between the serial number and NAS_ADDRESS?  Or is that in your actua

Just to ensure.........your installing the Visual C++ that came with Dragon and not Microsofts, correct?  There is a difference and just want to make sure.  

Like Skywalker, I have packaged this as well but no issues were found.  I created a batch file that runs the Dragon Visual C++ first, installed the Dragon Voice Recorder, and finally the main program install with a /QB!.  Definitely think its the C++ thats stopping you as that is a shared component that would explain the error your getting.

Just to ensure.........your installing the Visual C++ that came with Dragon and not Microsofts, correct?  There is a difference and just want to make sure.  

Like Skywalker, I have packaged this as well but no issues were found.  I created a batch file that runs the Dragon Visual C++ first, installed the Dragon Voice Recorder, and finally the main program install with a /QB!.  Definitely think its the C++ thats stopping you as that is a shared component that would explain the error your ge