Hey everyone,
I made an Office 2013 Standard package with the Deployment Kit from Microsoft. When I tested it in our environment it worked totally fine. In the configuration.xml I've set a MAK key which appears correctly so that the user can activate Office without any problems. This package is actually for one of our customers so I haven't activated Office but when I looked into the account configuration it said that I can activate my Office 2013 Standard any time. (The setting in my configuration.xml was "StandardVolume" not "ProPlusVolume")
So after I checked that everything was alright with the package I deleted it from the management console of my company and copied the folder with the complete App-V package to the environment of our customers. I added the package in the management console, set the AD-authorization and published the package.
Everything worked fine until I opened one of the applications. After an application like word opened I was immediately prompted to set a valid product key. Since I already set a key which should be activated by the user I was a bit confused. When I looked into the account configuration like I did before it said that I need to change the product key to activate my Office 2013 Professional Plus. The applications which are included in Microsoft ProPlus are not even implemented in my App-V Package...
I've searched for a solution, I even checked if I copied the wrong package but it was definitely the same cause the package Id was identical. I deleted all packages in my management console, deleted the cached packages on my client/terminalserver, used the Microsoft fix it tool to deinstall any office related programs (the tool didn't find anything) and I even reinstalled the client with all the hotfixes. Still it's not working and I have no clue why. Does someone faced the same problem and found a solution or has anyone an idea?
Thanks in Advance