I successfully create alerts on "Documents Library" in my sharepoint web site, receive an email with the following text :

'admin' has subscribed you for alert 'Documents added to Eai' on 'EAI-SOA'.

You will receive alerts according to the delivery method, timing and criteria that were selected when the alert was created.

You can change this alert or any of your other alerts on the My Alerts on this Site page.

But in my subscription page my alerts doesn.t show and have the following message "There are currently no alerts to display. "

 

Hi,

What did you mean "in my subscription page"?

To check your alerts, please go to My Alerts on this Site  in your recieived email.

Or you can go to site settings > site administration > user alerts > select the user account > update.

Regards,

Seven

 

Thanks Seven.

When I click on the link in the email I received I land on a page (http://moss/BiztalkDoc/_layouts/MySubs.aspx) where no alerts are displayed. The same thing occurs when I navigate to the doc library > Page > Alert Me > Manage My alerts, I have "There are currently no alerts to dispaly

but when I am on the portal, follow what you indicated site settings > site administration > user alerts > select the user account > update, I see the 2 alerts that I have.

 

In any case, when I add a new doument to my library, I don't receive any alert.

 

Hi,

I cannot reproduce your issues.

Please make sure the user account you select from "site settings > site administration > user alerts > select the user account > update" is same to the current user account of your sharepoint site.

You can also create a new alert to do a test again (re-check "send alerts to" value ).

About you didn't receive alert, please check the alert settings and make sure your email setting of your user profile and the outgoing email configuration are correct. in addition, please check if the correspponding timer jobs are working fine.

Regards,

Seven

• Marked as answer by Seven M Friday, July 08, 2011 1:13 AM

I'm having the same problem.  What did you do to resolve your problem?

Hi Tmatthes,

The View my alerts page is meant to view alerts only for the user you are logged in with.

in other words, if alerts are configured for "Tmatthes" when you go to the site, logged in as "Tmatthes" and check the View my alerts , then you'll see the alerts that are configured for "Tmatthes" only. and if you go to the site logged in as "UserX" and check the View my alerts then all you'll see is alerts for "UserX" and not "Tmatthes" even if "Tmatthes" have alerts,

now to view alerts for all users as "Farm Administrator", first you must be logged in as "Farm Administrator", then

1. go to the site you want to check its alerts.
2. go to site settings.
3. go to user alerts under site administration.
4. in display alerts for, click the box next to it and choose the user you want to view their alerts.
5. click update.
6. all alerts will be viewed and you have the option to delete them also.

hope this helps you,

have a nice day

I was having the same issue but Aabed's answer helped me.

Hi there,

I ran into this issue just today myself. I am a site collection admin and the SharePoint Farm admin too. I have an alert setup on a SharePoint 2010 list and it's working fine. Created an alert for another on the same list (signed in as her from her computer) and it's working fine. After creating her Alert I went to view my alerts from my PC and it's gone; but still working. Went to Elise's computer where we setup her alert to view it and it is also gone; but still working. I have tried every suggestion on this forum to no avail.

Furthermore, if I go to setup a new alert for this list it is not an available option due to SharePoint knowing somewhere that I already have an alert on the list. Same story for Elise.

This is a subsite and I have checked both in it's site settings as well as the top level site settings and nothing... no alerts... for anyone... but they're working.

I have also signed into the site with my farm admin account with elevated privileges and there was no change.

Thoughts???

• Edited by BCB 9 hours 39 minutes ago
• Proposed as answer by BCB 9 hours 18 minutes ago
• Unproposed as answer by BCB 9 hours 18 minutes ago

Figured it out. In my case I had set the alert and through hunting and pecking I found a way to set a new alert and received the message "You cannot create alerts for lists for which users can only read their own items." I indeed change this setting after creating the alert. I then changed the setting (List Settings \ Advanced) back to read all items and voila, I was able to manage my alerts again. Interesting though that the already configured alerts still worked after changing this setting. Perhaps it's because with my permission levels I can still see all items; same as Elise. Going to do some more testing tomorrow.

• Edited by BCB 9 hours 14 minutes ago