Alert for Security Groups not working
Hi,
I am trying to set up an alert on SharePoint to go out to everybody in an AD Security Group. I encountered the problem that the initial "Alert Created" email went out to everybody, but after that the actual alerts don't get sent. Googling this problem has
taken me to a lot of sites with a similar problem, but unfortunately I haven't found a solution that works for me.
It seems one of the key points is that the Security Group needs to be added to a SharePoint Group that has got access permissions to the list I am trying to alert on. I have done that. I have added the AD Group to a SharePoint Group that has got read, view
and contribute permissions to the list. But still no success.
I have added an individual alert for myself and that comes through just fine. But the alert to the Security Group just isn't being sent.
Am I missing something else?
June 8th, 2010 4:52am
Hi,
Firstly, go to site actions > site settings >modify all site settings > site administration > user alerts and check if your alert is
there for your security group and, also, check you have set alerts in list level or item level.
Secondly, here is an article to introduce troubleshooting alerts:
http://blogs.msdn.com/b/vedvyas/archive/2009/09/02/troubleshooting-moss-alerts.aspx
Hope it is helpful!
Seven
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June 10th, 2010 11:16am
Seven,
thanks for the links. Unfortunately I couldn't fix the problem with the information on those sites. The alerts in general work, and the email is set up correctly. If I register an individual to the alert it works without problems. However, as soon as I add
a security group to the alert, the emails are not sent.
That is, the initial email is sent, but any actual change alert is not. So far most authors suggest that this is a spermission error, but I have added the security group to the general viewers group and it should now have full access to the list I am running
the alert on. I even tried giving the security group contribute access and still the alerts are not being sent.
June 11th, 2010 1:36am
Hi,
First of all, run IISRESET and then try again.
Secondly, go to
central administration > operation > timer job definitions > “web application” view > select your web application in the menu bar to check if Immediate alerts working fine. If not, please run the following operations:
stsadm -o setproperty -propertyname alerts-enabled -propertyvalue false -url http://...
stsadm -o setproperty -propertyname alerts-enabled -propertyvalue true -url http://...
stsadm -o setproperty -propertyname job-immediate-alerts -propertyvalue "every 5 minutes"
-url http://...
And then try again.
At last, if the issue is still there, please check your email server settings in terms of the following articles:
http://www.sharepoint-tips.com/2007/10/email-alerts-not-getting-sent-while.html
http://social.technet.microsoft.com/Forums/en-US/sharepointworkflow/thread/36c3b5b5-af03-4f8a-b202-b62db330c21c/
Hope it is helpful!
Seven
Free Windows Admin Tool Kit Click here and download it now
June 11th, 2010 5:58am
Unfortunately this didn't fix the problem, either. The Job Status seems to run fine. No problems there (at least according to SharePoint it all succeeds).
And the sending of emails to groups actually works, as the group received the initial notification that the alert has been set up. It is just the actual alert notifications that don't get sent.
June 22nd, 2010 3:26am
I am having this same issue.
Did anyone find a resolution?
Free Windows Admin Tool Kit Click here and download it now
October 20th, 2010 10:38pm
I used the alert pipeline to rout my alerts. it seemed to work when i could not get alerts to work for a client.
http://sptoolbox.codeplex.com/releases/view/8255
Nagesh
October 20th, 2010 10:53pm


