Alert Me Error
When some of our SharePoint site users try to set up Alert me feature. I get the following error: The following users do not have e-mail addresses specified: Domain\ID. Alerts have been created successfully but these users will not receive e-mail notifications until valid e-mail addresses have been provided. Set my e-mail address... Troubleshoot issues with Windows SharePoint Services. When I click on Set my e-mail address.... link it just shows the id which needs e-mail address. users do have their email address in their user profile. i also tried with adding some of the users e-mail in Active Directory but it does not do any good and same error is appearing. Thanks for Help.
December 3rd, 2007 6:53pm

From what I have seen the e-mail address has to be present when the user is added to the site. Try removing the user and after adding the e-mail address, add the user to the site again. M
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February 10th, 2008 3:51pm

Matthew, That's a good solutionbut how can I do it without loseing the membership and permitions? Thanks
March 5th, 2008 8:34pm

You can't, you have to remove the user and then add them back. They will be off the site for that short period of time.
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March 5th, 2008 8:51pm

I would be very interested to know if this works or why this happens. I am having the same problems with another user and actually myself even though I am farm admin and we are using AD for authetication and email. Thanks.
March 10th, 2008 4:08pm

To be very specific about the circumstances that I am addressing. If you add a user to a site BEFORE they have a valid e-mail address in AD, the user list will not have their e-mail address. You have to fix their address in AD first, then remove them and add them back, the second add will bring their e-mail address with them. I hope this solves the problem for you.
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March 10th, 2008 10:16pm

Solution that I took when I had the same problem Step 1. Add the e-mail address in your AD (user account) Step 2. Goto your Shared Services Administration Site Step 3. Under User Profiles and My Sites -> Click User profiles and properties Step 4. Under Profile and Import Settings -> Click Start Full Import (wait for the Shared Service to import the data for all the users again) After a while when you set up the alerts it should work fine Let me know if you still have problems after this process
April 1st, 2008 8:34pm

hi sy kim, i have followed these steps. but still i am getting "The following users do not have e-mail addresses specified: Alerts have been created successfully but these users will not receive e-mail notifications until valid e-mail addresses have been provided" error.Thanks in Advance.......
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September 9th, 2008 11:41am

Let me share my experience (alsomy first time at this forum). My environment is applied with Office Server 2007 SP1. 1. Go to Shared Services Provider, User Profile and Properties.2. At "Import schedule (full): Disabled (Click to configure)", have the settings.3. Start Full Import.4. At "View import log", check if the account has been done. I have had a successful trial.
October 25th, 2008 6:44am

hi rulf, Thanks for your response. i am getting the error "The profile import default access account is set to use the default content access account which has not been specified. To correct this problem change the profile import default access account or specify the default content access account" while viewing the import log.But, already i havechecked "use default contentaccess account" in configure profile import page.pleaselet me knowhow to resolve this issue?
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October 30th, 2008 11:50am

Hi, I'm getting the same error. I've tried to delete and add the user again and it worked. But now I got a problem with the administrator's account. But I can't delete it, I'd loose all his permissions.
February 5th, 2009 3:18pm

To be very specific about the circumstances that I am addressing. If you add a user to a site BEFORE they have a valid e-mail address in AD, the user list will not have their e-mail address. You have to fix their address in AD first, then remove them and add them back, the second add will bring their e-mail address with them. I hope this solves the problem for you. Thank you Matthew. This was exactly our problem and I wwould have never come up with this as the cause without your post.
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June 22nd, 2011 6:33pm

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