Adobe Flash Player ActiveX deployment doesn´t work in SCCM 2012 R2

Ive created an Application to deploy Adobe Flash Player 15.0.0.189 (last version). Ive tried to deploy with the msi downloaded from Adobe site, using Powershell App Deploy Toolkit, bat script.. but nothing seems to work 100%.

I have 2500 computers in my company. Working with SCCM 2012 R2.

Some computers doesnt install;

Some install it but Internet Explorer seems to loose this configuration and doesnt open flash videos;

Some install but doesnt uinstall the last version, then you can see two diferent versions installed;

Do you have a definitive solution to deploy Adobe Flash Player via SCCM?

October 27th, 2014 7:26pm

The installation behavior is related to the Adobe Flash installer, that is very sensitive to applications/ Internet Explorer being open during the installation. The least that was required for a good installation experience was a closed Internet Explorer. Main thing is to do some decent testing, of the different scenarios.
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October 27th, 2014 7:29pm

I tried to close IE with bat script and using Powershell App Deploy kit but it still doesnt work.
October 27th, 2014 7:32pm

Check the FlashInstall.log for more information.
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October 27th, 2014 7:37pm

Adobe do an uninstaller.exe for removing old versions of flash, It has a silent switch too so you can send that out to remove previous flavours.

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

just do a /? I am sure it returns the switches available.
October 27th, 2014 7:40pm

Ive tried to deploy this uninstaller but it doesnt work when I deploy it through SCCM, probably because it needs to close IE first ...and it doesnt brings any log information..running manually it w
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October 27th, 2014 8:06pm

Follow the log:

=O====== M/15.0.0.189 2014-10-24+13-20-52.308 ========
0000 [I] 00000010 C:\WINDOWS\SysWOW64\Macromed\Flash\FlashUtil32_15_0_0_189_Plugin.exe -uninstall plugin -msi
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0002 [W] 00001018
0003 [W] 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0006 [W] 00001019
0007 [W] 00001020
0008 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0009 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
0010 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0011 [W] 00001037 Software\Macromedia\FlashPlayerPluginReleaseType/ 2
0012 [W] 00001021
0013 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0014 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0015 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2
0016 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl 2
0017 [W] 00001048
0018 [I] 00000020 C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl
0019 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0020 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0021 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2
0022 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2
0023 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl 2
0024 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0025 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0026 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2
0027 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0028 [W] 00001036 Software\Opera Software/Last CommandLine 2
0029 [W] 00001036 Software\Opera Software/Last CommandLine 2
0030 [W] 00001036 Software\Opera Software/Plugin Path 2
0031 [W] 00001036 Software\Opera Software/Plugin Path 2
0032 [W] 00001015 C:\WINDOWS\SysWOW64\Macromed\Flash\FlashUtil32_15_0_0_189_Plugin.exe 5
0033 [W] 00001015 C:\WINDOWS\SysWOW64\Macromed\Flash\FlashUtil32_15_0_0_189_Plugin.exe 5
0034 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_15_0_0_189_Plugin.exe/ 2
0035 [I] 00000011 1
0036 [I] 00000012
=X====== M/15.0.0.189 2014-10-24+13-20-52.651 ========
=O====== M/13.0.0.214 2014-10-24+13-22-30.648 ========
0000 [I] 00000010 "\\rio1install01\install$\Aplications\Adobe\uninstall_flash_player_activex.exe" -force  
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 [W] 00001018
0005 [W] 00001037 Software\Macromedia\FlashPlayer\SafeVersions/ 2
0006 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0007 [W] 00001019
0008 [W] 00001020
0009 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0010 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0011 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0012 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0013 [W] 00001037 Software\Macromedia\FlashPlayerActiveXReleaseType/ 2
0014 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0015 [W] 00001021
0016 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0017 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0018 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl 2
0019 [W] 00001048
0020 [I] 00000020 C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl
0021 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0022 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0023 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2
0024 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl 2
0025 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0026 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0027 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0028 [W] 00001018
0029 [W] 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0030 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0031 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0032 [W] 00001019
0033 [W] 00001020
0034 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0035 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
0036 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0037 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0038 [W] 00001037 Software\Macromedia\FlashPlayerPluginReleaseType/ 2
0039 [W] 00001021
0040 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0041 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0042 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl 2
0043 [W] 00001048
0044 [I] 00000020 C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl
0045 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0046 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0047 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2
0048 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl 2
0049 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0050 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0051 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0052 [W] 00001036 Software\Opera Software/Last CommandLine 2
0053 [W] 00001036 Software\Opera Software/Last CommandLine 2
0054 [W] 00001036 Software\Opera Software/Plugin Path 2
0055 [W] 00001036 Software\Opera Software/Plugin Path 2
0056 [I] 00000011 1
=X====== M/13.0.0.214 2014-10-24+13-22-36.768 ========
=O====== M/13.0.0.199 2014-10-24+13-22-48.375 ========
0000 [I] 00000010 "\\rio1install01\install$\Aplications\Adobe\Flash 13\Flash 13\flashplayer13_install_win_ax.exe" 
0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/Version 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/Version 2
0004 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0005 [I] 00000011 1
0006 [I] 00000020 C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl
0007 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0008 [I] 00000013 C:\WINDOWS\SysWOW64\Macromed\Flash\Flash32_13_0_0_199.ocx
0009 [I] 00000015 C:\WINDOWS\SysWOW64\Macromed\Flash\FlashUtil32_13_0_0_199_ActiveX.exe
0010 [I] 00000016 C:\WINDOWS\SysWOW64\Macromed\Flash\FlashUtil32_13_0_0_199_ActiveX.dll
0011 [I] 00000023 C:\WINDOWS\SysWOW64\Macromed\Flash\activex.vch
0012 [I] 00000019 C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl
0013 [I] 00000021 C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
=X====== M/13.0.0.199 2014-10-24+13-23-49.006 ========
=O====== M/13.0.0.199 2014-10-24+13-23-53.746 ========
0000 [I] 00000010 "\\rio1install01\install$\Aplications\Adobe\Flash 13\Flash 13\flashplayer13_install_win_pi.exe" 
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0003 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0004 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0005 [I] 00000011 1
0006 [I] 00000020 C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl
0007 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0008 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0009 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0010 [W] 00001036 Software\Opera Software/Last CommandLine 2
0011 [W] 00001036 Software\Opera Software/Last CommandLine 2
0012 [W] 00001036 Software\Opera Software/Plugin Path 2
0013 [W] 00001036 Software\Opera Software/Plugin Path 2
0014 [I] 00000014 C:\WINDOWS\SysWOW64\Macromed\Flash\NPSWF32_13_0_0_199.dll
0015 [I] 00000015 C:\WINDOWS\SysWOW64\Macromed\Flash\FlashUtil32_13_0_0_199_Plugin.exe
0016 [I] 00000024 C:\WINDOWS\SysWOW64\Macromed\Flash\plugin.vch
0017 [I] 00000017 C:\WINDOWS\SysWOW64\Macromed\Flash
0018 [I] 00000022 C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerPlugin_13_0_0_199.exe
0019 [I] 00000019 C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl
0020 [W] 00001024 C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl 183
0021 [W] 00001024 C:\WINDOWS\SysWOW64\FlashPlayerApp.exe 183
0022 [I] 00000021 C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0023 [W] 00001024 C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
=X====== M/13.0.0.199 2014-10-24+13-24-03.441 ========
=O====== M/15.0.0.189 2014-10-24+13-33-24.591 ========
0000 [I] 00000010 "C:\TEMP\InstallPlugin_15_0_0_189.exe" -install -msi
0001 [E] 00001161
=X====== M/15.0.0.189 2014-10-24+13-33-24.916 ========
=O====== M/15.0.0.189 2014-10-24+13-39-34.068 ========
0000 [I] 00000010 "C:\TEMP\InstallPlugin_15_0_0_189.exe" -install -msi
0001 [E] 00001161
=X====== M/15.0.0.189 2014-10-24+13-39-34.424 ========
=O====== M/15.0.0.189 2014-10-24+13-53-18.490 ========
0000 [I] 00000010 "C:\TEMP\InstallPlugin_15_0_0_189.exe" -install -msi
0001 [E] 00001161
=X====== M/15.0.0.189 2014-10-24+13-53-18.809 ========
=O====== M/15.0.0.189 2014-10-24+19-02-51.050 ========
0000 [I] 00000010 "C:\TEMP\InstallPlugin_15_0_0_189.exe" -install -msi
0001 [E] 00001161
=X====== M/15.0.0.189 2014-10-24+19-02-51.458 ========
=O====== M/15.0.0.189 2014-10-24+19-18-23.366 ========
0000 [I] 00000010 "C:\TEMP\InstallPlugin_15_0_0_189.exe" -install -msi
0001 [E] 00001161
=X====== M/15.0.0.189 2014-10-24+19-18-23.676 ========
=O====== M/15.0.0.189 2014-10-24+19-53-48.530 ========
0000 [I] 00000010 "C:\TEMP\InstallPlugin_15_0_0_189.exe" -install -msi
0001 [E] 00001161
=X====== M/15.0.0.189 2014-10-24+19-53-48.840 ========
=O====== M/15.0.0.189 2014-10-24+19-56-42.561 ========
0000 [I] 00000010 "C:\TEMP\InstallPlugin_15_0_0_189.exe" -install -msi
0001 [E] 00001161
=X====== M/15.0.0.189 2014-10-24+19-56-42.867 ========
=O====== M/15.0.0.189 2014-10-24+20-02-43.338 ========
0000 [I] 00000010 "C:\TEMP\InstallPlugin_15_0_0_189.exe" -install -msi
0001 [E] 00001161
=X====== M/15.0.0.189 2014-10-24+20-02-43.762 ========

October 27th, 2014 8:10pm

Are you sure the issue is related to IE being open>?

You can use the Now Micro right click tools to monitor open processes on a device remotely. I have not used the PS deployment toolkit but from what I saw you can force it to close applications before your install runs so are you sure the issue is related to IE being open or something else?

An option as a test - you could change the deployment environment to run only when no user is logged in then update policy on the devices. Does the issue then go away or do you still have the problem?


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October 27th, 2014 11:02pm

I'm also deploying the same version, and SCCM shows deployment was successful, but only the download was successful, it won't install without elevated rights.  I have not had this issue with previous Flash deployments.  The uninstall of previous versions works correctly.  I'm simply deploying the msi from the Adobe distribution page with added switches to disable updates and install silently.  What am I missing this time that is preventing the install?
November 7th, 2014 7:44pm

I'm also deploying the same version, and SCCM shows deployment was successful, but only the download was successful, it won't install without elevated rights.  I have not had this issue with previous Flash deployments.  The uninstall of previous versions works correctly.  I'm simply deploying the msi from the Adobe distribution page with added switches to disable updates and install silently.  What am I missing this time that is preventing the install?
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November 7th, 2014 7:44pm

Im coming back to say that issue is fixed.

Ive created a script using Powershell App Deployment Toolkit: https://psappdeploytoolkit.codeplex.com/

With this script I could advise user that he needs to close IE before start the upgrade. Now its the standard for all third party updates in my company.

Thank you all!

July 22nd, 2015 4:08pm

Im coming back to say that issue is fixed.

Ive created a script using Powershell App Deployment Toolkit: https://psappdeploytoolkit.codeplex.com/

With this script I could advise user that he needs to close IE before start the upgrade. Now its the standard for all third party updates in my company.

Thank you all!

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July 23rd, 2015 12:47pm

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