Access denied to Help in 2007 webapp
Got a weird one, which I'm sure I've seen before, but cannot remember what I did to fix it. We have a pretty standard 2007 Medium farm with about 10 webapps. There is a mix of SP and AD permissions. For a couple of WebApps (includes all site collections therein) nobody can access Help by clicking the icon in the top right - nobody, including farm/site admins. We all get access denied. If I request access it takes me to our webapp Root Site, where I have full rights... There do not seem to be any other perms issues and unfortunately I cannot say when/if it ever worked (must have users that do not need help :-)). Unfortunately it has now been noticed. Assistance will be much appreciated.
July 4th, 2011 3:18pm

Hi, Please check if there is any other error logged in ULS logs located in “%COMMONPROGRAMFILES%\Microsoft Shared\Web server extensions\12\LOGS” and application event viewer. Regards, Xue-Mei Change TechNet Subscriber Support in forum If you have any feedback on our support, please contact tnmff@microsoft.com. Xue-Mei Chang
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July 5th, 2011 5:54am

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