Hi all,

I'm experiencing the following problem with Sharepoint 2010.

All users that belong to Sharepoint Viewer Group at root site level cannot access to site (i.e. http://rootsite) and receive the standard message "Error: Access Denied", but they correctly access to all subsite pages (i.e. http://rootsite/Site1) without problems.

And more..

If a generic user (that belongs to Viewers Group) try to access directly to a single page in the root site (i.e http://rootsite/Wiki/wikipage.aspx or http://rootsite/anotherpage.aspx) or to a root site level List (i.e http://rootsite/Wiki) works fine.

So, I think the issue is on custom Home Page (http://rootsite/home.aspx) where I used custom master page (all users can view custom.master published inside http://rootsite/_catalogs/masterpage/Forms/AllItems.aspx) with custom CSS files e custom JS script files.
I deployed with  Visual Studio module inside /_layouts/1033/styles/CustomStyleFolder for CSS and /_layouts/CustomScriptFolder for JS Script; then I used absolute path inside master page to refer style and script, but I don't used "Style Library".

Could be issue in this customization?

Note that I'm using the same master page both for root site and for sub site.

Do I need to set any permission for these files?

Can you help me to fix this issue?

Thanks in advance.

• Edited by Nicola Celiento Friday, September 09, 2011 8:37 AM

Hi Nicola,

 

From your narration, you are using the same master page both for root site and for sub site, and you can access access to all subsite pages (i.e. http://rootsite/Site1) without problems.

 

Firstly, please use SharePoint designer to add a new page base on the master page, then check if you can access this pages.

 

Secondly, check if you have put any web parts on the home pages, if so, please remove them, then check the effect.

 

To find the root cause, you can download process monitor and run it, then reproduce the error, you can find the exact cause through finding access denied error message.

 

http://sharepoint.microsoft.com/Blogs/GetThePoint/Lists/Posts/Post.aspx?ID=386

 

Thanks,

Rock Wang

Hi ,

Check the following :

1- check if the home.aspx page , master page & css is published or approved

2- check if the page has stopped inheritances permission from the root site

3- check if the home page has web part which get data from list which the user does not has permission to see it

My problem is explained here: http://social.msdn.microsoft.com/Forums/en/sharepointdevelopment/thread/147b01c2-1555-483c-82cf-00cb47ecce09

Thanks all for support!

I had experienced similiar issue in MOSS 2007 publishing site.  Disbling and Enabling the "Anonymous Access" at the Web application level helped resolving the issue.