Hi Thanks for the Support I Installed ACS on a 2nd MGMT server 20 days ago and it ran fine for days, then i noticed the reports where out of date and hadnt collected data since Feb 3. The adtserver service was stopped and i am unable to start it manually. Event 7023 below was in the system log on the server (The Operations Manager Audit Collection Service service terminated with the following error: The system cannot find the file specified.) I also had event 3 A Kerberos Error Message was received: on logon session Client Time: Server Time: 9:52:14.0000 2/3/2011 Z Error Code: 0x7 KDC_ERR_S_PRINCIPAL_UNKNOWN Extended Error: 0xc0000035 KLIN(0) Client Realm: Client Name: Server Realm: DOM.IE Server Name: MSOMSdkSvc/DOM01.dom.ie Target Name: MSOMSdkSvc/DOM01.dom.ie@DOM.IE Error Text: File: 9 Line: efb Error Data is in record data. Event 107 below is logged in the Application log Report Server Windows Service (MSSQLSERVER) cannot connect to the report server database. Currently I receive these event 7009 below A timeout was reached (30000 milliseconds) while waiting for the Operations Manager Audit Collection Service service to connect. Followed by event 7000 The Operations Manager Audit Collection Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. Steps Taken I Reinstalled ACS on the server but that did not help. I also uninstalled scom from the server completely and reinstalled to no avail. I reinstalled ACS and created a new DB which also failed. Ive tried running adtserver as a network domain scom admin account with SQL rights but that fails. The account is currently set to run under network service which has a logon to the sql server and ive made that account an owner of the operations manager DB. I Checked the AcsConfig.xml in the %systemroot%\system32\Security\AdtServer and its not read only. When I tried to run adtadmin I got no more endpoints error likely because the service is not started. When I reinstall ACS this is the summary I get when completed. Stop AdtServer Service: Success Unregister Performance DLL: Success Unregister Application Log: Success Find Source Folder: Success Update ACS: Success Update AdtServer Service: Success Write AdtServer Registry Parameters: Success Write Password: Success Register Application Log: Success Register Performance DLL: Success Register MOF File: Success Update Data Source: Success Start AdtServer Service: Failure (0x0000041D) Thanks for your help!

This morning i checked SPNs and here is the output from setspn -L C:\Program Files\System Center Operations Manager 2007>setspn -L DOM01 Registered ServicePrincipalNames for CN=DOM01,OU=SCOM Servers,OU=Resources ,DC=DOM,DC=ie: MSOMSdkSvc/DOM01 MSOMSdkSvc/DOM01.DOM.ie tapinego/DOM01.DOM.ie tapinego/DOM01 MSOMHSvc/DOM01 MSOMHSvc/DOM01.DOM.ie TERMSRV/DOM01 TERMSRV/DOM01.DOM.ie WSMAN/DOM01.DOM.ie WSMAN/DOM01 RestrictedKrbHost/DOM01 HOST/DOM01 RestrictedKrbHost/DOM01.DOM.ie HOST/DOM01.DOM.ie C:\Program Files\System Center Operations Manager 2007>setspn -L ACSServ01 Registered ServicePrincipalNames for CN=ACSServ01,OU=SCOM Servers,OU=Resou rces,DC=DOM,DC=ie: AdtServer/ACSServ01 AdtServer/ACSServ01.DOM.ie MSOMHSvc/ACSServ01 MSOMHSvc/ACSServ01.DOM.ie TERMSRV/ACSServ01 TERMSRV/ACSServ01.DOM.ie WSMAN/ACSServ01 WSMAN/ACSServ01.DOM.ie RestrictedKrbHost/ACSServ01 HOST/ACSServ01 RestrictedKrbHost/ACSServ01.DOM.ie HOST/ACSServ01.DOM.ie C:\Program Files\System Center Operations Manager 2007>setspn -L SCOM Registered ServicePrincipalNames for CN=SCOM,OU=SCOM Servers,OU=Resources,D C=DOM,DC=ie: MSOMHSvc/SCOM.DOM.ie MSOMHSvc/SCOM MSOMSdkSvc/SCOM.DOM.ie MSOMSdkSvc/SCOM TERMSRV/SCOM.DOM.ie TERMSRV/SCOM WSMAN/SCOM WSMAN/SCOM.DOM.ie tapinego/SCOM tapinego/SCOM.DOM.ie RestrictedKrbHost/SCOM HOST/SCOM RestrictedKrbHost/SCOM.DOM.ie HOST/SCOM.DOM.ie

Hi, As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as "Answered". Either the previous steps should be helpful for many similar scenarios and will be marked as answer, or this post will be marked as answer in order to close the thread. Feel free to re-open the thread if you have additional information about this specific case or to open a new thread for a new case. In addition, wed love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems. Thanks,Bob Cornelissen - BICTT (My Blog about SCOM) - MVP 2012 and Microsoft Community Contributor 2011 + 2012 Recipient