Hi,

I set up an Approval - SharePoint workflow on a document library list in a webpart.  When the approver got the email and tried to approve from outlook, she received the following error.  She has approved documets in the past for the same page.  Can anyome please help me troubleshoot this?  So much appreciated!

Word Error:

Could not open.  http://<site ulr> _layouts/formsResource.aspx?templateFile=http://<site url_catalogs/wfpub/Approval - SharePoint 2010/Review Approval_Task_1033.xsn

Outlook Error:

Outlook cannot open a new form. To open the file, access to the folliwng form template is required http://<site ulr> _layouts/formsResource.aspx?templateFile=http://<site url_catalogs/wfpub/Approval - SharePoint 201o/Review Approval_Task_1033.xsn

resent

can she open the approval form in web browser instead of Outlook?

According to the error message, it seems that the user does not have permission for the file http://<site url/_catalogs/wfpub/Approval - SharePoint 201o/Review Approval_Task_1033.xsn.

can she open see this file in SharePoint designer 2010? that is, open the site with SharePoint designer and navigate to All Files->_catalogs->wfpub->Approval - SharePoint 201o. If she can not see the file there, ask the workflow creator to publish the workflow again. I had experienced strange issue in SharePoint designer 2007 and solved by check out all the workflow files and check in again http://social.msdn.microsoft.com/Forums/en-US/sharepointworkflow/thread/b533cfa5-e858-4ff9-bd0d-96d19946b789.

• Edited by GuYumingMicrosoft contingent staff, Moderator Thursday, June 07, 2012 7:58 AM

I have this exact same issue with a client of mine.

Testing Scenario:

1. I grant User the Full Control SharePoint web application policy (temporarily granted while testing this issue)
2. User clicks "Open this task" in Outlook"
3. Gets the error, "Could not open https:// [etc etc] /_layouts/formresource.aspx?templatefile=https:// [etc etc] /_catalogs/wfpub/approval - sharepoint 2010/reviewapproval_task_1033.xsn"
4. User navigates directly to Tasks list in SharePoint
5. User opens task, completes it successfully
6. I remove User's Full Control web application policy :)

Environment:

• SharePoint 2010
• Office 2010
• Windows 7

Can there be a group policy that's getting in the way here? Outlook setting?

I can't recall what the issue was.  I think I redid the permissions to the page.  I am sorry I can't be more help!

I upgraded SharePoint 2010 platform with June 2014 CU and it worked.