(ID 2033 Details: The system cannot find the path specified (0x80070003))

Hello,

We are running DPM 2010 RTM

On a few protected members we get the following error.

Type: Tape backup
Status: Failed
Description: DPM encountered an error while performing an operation for c:\users\(username)\favorites\ on SRV-BCK01.domain.com (ID 2033 Details: The system cannot find the path specified (0x80070003))
 More information
End time: 9-7-2010 4:19:40
Start time: 9-7-2010 4:18:24
Time elapsed: 00:01:15
Data transferred: 0 MB
Cluster node -
Source details: wsl-150.domain.com\User data
Protection group: Clients
Library: IBM TotalStorage 3573 Tape Library

I looked up the replica destination on the Protection tab and if I browse to this location I also get an error that the path cannot be found.
We can recreate the replica path be removing the protected member and its replica points and the add the member again, but what is causing this issue and/or how can I prevent this.

July 9th, 2010 8:30am

Hello:

I may have a solution or explanation for what you have encountered.

We started getting this exact error today for all tape backup jobs.

"RA cannot read from/write to temp area. (ID 30107 Details: The system cannot find the path specified (0x80070003))"

I located another reference telling me DPM on the DPM server needed a folder called TEMP under the main DPM path,

"Program Files\Microsoft DMP\DPM", and that this folder should be shared out with full permissions granted to the local SYSTEM account on the DMP server. The folder was already there but I went to the trouble of sharing it out, granting full permissions to local SYSTEM.

That action did not improve the situation.

I did know that a member of our team trying to recover space on the almost full C drive on our DPM server yesterday had been deleting a lot of files. On a hunch I went into the DPM RECOVERY tab and drilled down into the TEMP folder on the DPM server backup of itself. It was quite full of files and then I noticed a folder called MTA inside it. I manually recreated this folder, leaving it empty. Taking that action appears to have solved the problem as I have been able to run two tape backups now.

So the folder I manually created while logged in as administrator was "c:\program files\Microsoft DPM\DPM\Temp\MTA".

It would not appear to be good practise to create critical subfolders in a folder called TEMP which are not automatically recreated if needed.

So, consider this information and see if it applies to your situation.

Good Luck.

Herb Peters (Network Team at Vancouver School Board)

 

  • Proposed as answer by Andrew Walman Friday, March 18, 2011 9:39 AM
Free Windows Admin Tool Kit Click here and download it now
November 26th, 2010 1:23am

Thank you for this Herb!  You just solved my perplexing DPM problem where I could find no other useful answer anywhere else.  I simply made a new "MTA" Folder and that's all that was needed.
August 26th, 2011 9:10pm

I also resolved this error. Also made an new "MTA" folder and no more error.


  • Edited by BasDorland Tuesday, December 20, 2011 1:10 PM
Free Windows Admin Tool Kit Click here and download it now
December 20th, 2011 1:10pm

Herb Peters you are truly a magician, and my hero. I have been battling with the to tape backups for weeks now... I had it resolved though the application of your solution in seconds....so grateful.

Thank you very much!
Siphosenkosi Steamberg


February 12th, 2014 10:29am

Herb Peters .....you saved my day too....MTA recreated and its working again!

Thanks,

Adi

Free Windows Admin Tool Kit Click here and download it now
June 10th, 2014 6:17am

Thank you, yes it solved my problem too.  Thank you
March 6th, 2015 2:10am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics