'Configuration Manager Client Upgrade Package' not being distributed to Distribution Points

The package 'Configuration Manager Client Upgrade Package' (CAS00002 is the package ID) has successfully distributed from my central administration site to my primary site server, however it will not distribute to any of my distribution points.  I have approximately 50 other packages that have distributed just fine and show 100% compliance in Content Status.

The content status error description reads like so all nine of the failed distribution point servers.

--------------------------------------begin description

Package Transfer Manager failed to update the package "CAS00002", Version 1 on distribution point <SERVERNAME>.  Review PkgXferMgr.log for more information about this failure.

Possible cause: Site server does not have sufficient rights to the source directory.
Solution: Verify that the site server computer account has at least Read access to the directory you specify as the source directory.

Possible cause: There is not enough disk space available on the distribution point.
Solution: Verify that there is enough free disk space available on the distribution point.

end description--------------------------------------

I see the following in the PkgXferMgr.log on the primary server.

--------------------------------------begin PkgXferMgr.log

========  Starting Processing Cycle ( 8/22/2012 4:13:14 PM Central Daylight Time) ======== SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:14 PM 4292 (0x10C4)
========  Processing Jobs  ======== SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:14 PM 4292 (0x10C4)
Updating job J1QVQ6YK SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:14 PM 4292 (0x10C4)
Updating job J2KI35PI SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:15 PM 4292 (0x10C4)
Updating job J6FU03HK SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:15 PM 4292 (0x10C4)
Updating job J8Z790OW SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:15 PM 4292 (0x10C4)
Updating job JEZ9Y2R1 SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:15 PM 4292 (0x10C4)
Updating job JF1MPN8D SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:15 PM 4292 (0x10C4)
Updating job JPBH1OP0 SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:15 PM 4292 (0x10C4)
Updating job JSUVLHIF SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:15 PM 4292 (0x10C4)
Updating job JYF1HO94 SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:15 PM 4292 (0x10C4)
Job count is 9. SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:25 PM 4292 (0x10C4)
====  Found 9 send requests in outbox \\PRIMARYSERVER.domainname.local\SMS_CHC\inboxes\PkgTransferMgr.box\outboxes\LAN. SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:25 PM 4292 (0x10C4)
Send Request 20001CHC~    Job:        J1QVQ6YK  Destination:  DPNAME1.domainname.local~    State:      Working   Status:    Active     Action:    None~    Total size: 0       k Remaining: 0       k Heartbeat: 13:52~    Start:      12:00     Finish:    12:00      Retry:          ~    SWD PkgID:  CAS00002  SWD Pkg Version: 1 SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:25 PM 4292 (0x10C4)
Send Request 20006CHC~    Job:        JYF1HO94  Destination:  DPNAME2.domainname.local~    State:      Working   Status:    Active     Action:    None~    Total size: 0       k Remaining: 0       k Heartbeat: 14:29~    Start:      12:00     Finish:    12:00      Retry:          ~    SWD PkgID:  CAS00002  SWD Pkg Version: 1 SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:25 PM 4292 (0x10C4)
Send Request 2000PCHC~    Job:        J2KI35PI  Destination:  DPNAME3.domainname.local~    State:      Working   Status:    Active     Action:    None~    Total size: 0       k Remaining: 0       k Heartbeat: 13:05~    Start:      12:00     Finish:    12:00      Retry:          ~    SWD PkgID:  CAS00002  SWD Pkg Version: 1 SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:25 PM 4292 (0x10C4)
Send Request 20010CHC~    Job:        JF1MPN8D  Destination:  DPNAME4.domainname.local~    State:      Working   Status:    Active     Action:    None~    Total size: 0       k Remaining: 0       k Heartbeat: 13:41~    Start:      12:00     Finish:    12:00      Retry:          ~    SWD PkgID:  CAS00002  SWD Pkg Version: 1 SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:25 PM 4292 (0x10C4)
Send Request 20017CHC~    Job:        JPBH1OP0  Destination:  DPNAME5.domainname.local~    State:      Working   Status:    Active     Action:    None~    Total size: 0       k Remaining: 0       k Heartbeat: 13:05~    Start:      12:00     Finish:    12:00      Retry:          ~    SWD PkgID:  CAS00002  SWD Pkg Version: 1 SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:25 PM 4292 (0x10C4)
Send Request 2001ACHC~    Job:        JEZ9Y2R1  Destination:  DPNAME6.domainname.local~    State:      Working   Status:    Active     Action:    None~    Total size: 0       k Remaining: 0       k Heartbeat: 12:33~    Start:      12:00     Finish:    12:00      Retry:          ~    SWD PkgID:  CAS00002  SWD Pkg Version: 1 SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:25 PM 4292 (0x10C4)
Send Request 2001LCHC~    Job:        J6FU03HK  Destination:  DPNAME7.domainname.local~    State:      Working   Status:    Active     Action:    None~    Total size: 0       k Remaining: 0       k Heartbeat: 15:16~    Start:      12:00     Finish:    12:00      Retry:          ~    SWD PkgID:  CAS00002  SWD Pkg Version: 1 SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:25 PM 4292 (0x10C4)
Send Request 2001PCHC~    Job:        J8Z790OW  Destination:  DPNAME8.domainname.local~    State:      Working   Status:    Active     Action:    None~    Total size: 0       k Remaining: 0       k Heartbeat: 15:16~    Start:      12:00     Finish:    12:00      Retry:          ~    SWD PkgID:  CAS00002  SWD Pkg Version: 1 SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:25 PM 4292 (0x10C4)
Send Request 2002HCHC~    Job:        JSUVLHIF  Destination:  DPNAME9.domainname.local~    State:      Working   Status:    Active     Action:    None~    Total size: 0       k Remaining: 0       k Heartbeat: 12:33~    Start:      12:00     Finish:    12:00      Retry:          ~    SWD PkgID:  CAS00002  SWD Pkg Version: 1 SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:25 PM 4292 (0x10C4)
====  Checking send requests for outbox \\PRIMARYSERVER.domainname.local\SMS_CHC\inboxes\PkgTransferMgr.box\outboxes\LAN. SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:25 PM 4292 (0x10C4)
    Checking send request 20001CHC SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:25 PM 4292 (0x10C4)
        Send request sending is active. SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:25 PM 4292 (0x10C4)
    Checking send request 20006CHC SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:25 PM 4292 (0x10C4)
        Send request sending is active. SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:25 PM 4292 (0x10C4)
    Checking send request 2000PCHC SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:25 PM 4292 (0x10C4)
        Send request sending is active. SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:25 PM 4292 (0x10C4)
    Checking send request 20010CHC SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:25 PM 4292 (0x10C4)
        Send request sending is active. SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:25 PM 4292 (0x10C4)
    Checking send request 20017CHC SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:25 PM 4292 (0x10C4)
        Send request sending is active. SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:25 PM 4292 (0x10C4)
    Checking send request 2001ACHC SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:25 PM 4292 (0x10C4)
        Send request sending is active. SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:25 PM 4292 (0x10C4)
    Checking send request 2001LCHC SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:25 PM 4292 (0x10C4)
        Send request sending is active. SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:25 PM 4292 (0x10C4)
    Checking send request 2001PCHC SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:25 PM 4292 (0x10C4)
        Send request sending is active. SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:25 PM 4292 (0x10C4)
    Checking send request 2002HCHC SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:25 PM 4292 (0x10C4)
        Send request sending is active. SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:25 PM 4292 (0x10C4)
========  Finished Processing Cycle ( 8/22/2012 4:13:25 PM Central Daylight Time) ======== SMS_PACKAGE_TRANSFER_MANAGER 8/22/2012 4:13:25 PM 4292 (0x10C4)

end PkgXferMgr.log--------------------------------------

On the server PRIMARYSERVER the permissions on the C:\Program Files\Microsoft Configuration Manager\ClientUpgrade folder are as follows:

IUSR -- Allow - Read
SYSTEM -- Allow - Full control, Modify, Read & Execute, List folder contents, Read, Write
LOCAL SERVER -- Allow - Read
Administrators (PRIMARYSERVER\Administrators) -- Allow - Full control, Modify, Read & Execute, List folder contents, Read, Write

All of these permissiones are applied to This folder, subfolders and files.

The despool.log shows the following:
--------------------------------------begin despool.log
Despooler successfully executed one instruction. SMS_DESPOOLER 7/25/2012 8:50:12 AM 4524 (0x11AC)
Received package CAS00002 version 1. Compressed file -  C:\SMSPKG\CAS00002.PCK.1 as C:\Program Files\Microsoft Configuration Manager\inboxes\despoolr.box\receive\ds_o0wvo.pkg SMS_DESPOOLER 7/25/2012 8:50:12 AM 4348 (0x10FC)
Old package storedUNC path is . SMS_DESPOOLER 7/25/2012 8:50:13 AM 4348 (0x10FC)
Use drive C for storing the compressed package. SMS_DESPOOLER 7/25/2012 8:50:13 AM 4348 (0x10FC)
No branch cache registry entries found. SMS_DESPOOLER 7/25/2012 8:50:13 AM 4348 (0x10FC)
Uncompressing C:\SMSPKG\CAS00002.PCK to C:\SMSPKG\CAS00002.PCK.temp SMS_DESPOOLER 7/25/2012 8:50:13 AM 4348 (0x10FC)
Content Library: S:\SCCMContentLib SMS_DESPOOLER 7/25/2012 8:50:13 AM 4348 (0x10FC)
Extracting from C:\SMSPKG\CAS00002.PCK.temp SMS_DESPOOLER 7/25/2012 8:50:13 AM 4348 (0x10FC)
Extracting package CAS00002 SMS_DESPOOLER 7/25/2012 8:50:13 AM 4348 (0x10FC)
Extracting content CAS00002.1 SMS_DESPOOLER 7/25/2012 8:50:13 AM 4348 (0x10FC)
Content definition already exists: \\?\S:\SCCMContentLib\DataLib\CAS00002.1 SMS_DESPOOLER 7/25/2012 8:50:13 AM 4348 (0x10FC)
Package CAS00002 (version 0) exists in the distribution source, save the newer version (version 1). SMS_DESPOOLER 7/25/2012 8:50:13 AM 4348 (0x10FC)
Stored Package CAS00002. Stored Package Version = 1 SMS_DESPOOLER 7/25/2012 8:50:13 AM 4348 (0x10FC)
STATMSG: ID=4400 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_DESPOOLER" SYS=PRIMARYSERVER.DOMAINNAME.LOCAL SITE=CHC PID=960 TID=4348 GMTDATE=Wed Jul 25 13:50:13.594 2012 ISTR0="CAS00002" ISTR1="\\PRIMARYSERVER.domainname.local\C$\SMSPKG\CAS00002.PCK" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=1 AID0=400 AVAL0="CAS00002" SMS_DESPOOLER 7/25/2012 8:50:13 AM 4348 (0x10FC)
Despooler successfully executed one instruction. SMS_DESPOOLER 7/25/2012 8:50:13 AM 4348 (0x10FC)
end despool.log--------------------------------------

On all of the distribution points in the smsdpprov.log there is one hint of the string "CAS00002" to be found.

Also I can assure you that there is pleny of free disk space on all servers involved, no system has less than 10GBs of free disk space on any partition.

Anybody have thoughts on this?  Are there additioinal rocks I can be looking under for clues?  disk
 



August 22nd, 2012 9:32pm

Sorry Torsten I should have posted it in my original message that I had already tried the powershell command to update the package.  As you can see from the date/time stamp inside the PkgXferMgr.log in the original post it is currently still trying to distribute this package but it is failing; that same grouping of error messages seems to occur hourly and I simply posted only one run through of the issue.  Also it is seems to be seeing the package size as 0KBs, which really does seem to indicate a permissions issue in my opinion but I'm not sure where else to look besides the C:\Program Files\Microsoft Configuration Manager\ClientUpgrade folder.

The package has successfully been distributed from the central administration server to the primary site server, the issue appears to be strictly somewhere between the primary site server and the distribution points.  And as the smsdpprov.log on each of the distribution point don't even show a hint of this package--yet all the others are there--it really looks like, to me anyway, that the problem is strictly on the primary site server.

Update: I've also noticed that in WMI in the SMS_Package class there is no Instance for the Configuration Manager Client Upgrade Package but I don't think that this is an issue as this seem to be typical.  If this is the case would the RefreshNow method being used in Tosten's post do anything f

August 23rd, 2012 2:39pm

I was able to work around this, in theory anyway, in a lab environment.  I removed the Distribution Point role from the primary site server and added it back.  In doing that the Configuration Manager Client Package the Configuraiton Manager Client Upgrade Package were both sent from the central administraiton server to the primary site server's distribution point role.  May try this fix in production if another team member agrees with me on giving it a go, if this happens I'll report back.
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August 31st, 2012 2:34pm

Dear All,

Any luck I am facing same issue.

Thanks & Regards,

ZB

June 17th, 2013 7:13pm

Our issue was due to corrupted permissions on the ClientUpgrade folder. I had to add my account to the local administrators group (which was the owner of the folder), and log back on and was then able to add the SCCM process account- Full permissions, local system account- full permissions and Authenticated Users - Read only. The package started distributing successfully then. I've no idea if these are the correct permissions but since the only existing permissions there were the local administrators group, there wasn't much I could break by adding permissions.
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August 13th, 2015 3:40pm

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