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The NSA Guide to finding private information on the Internet

May 16, 2013

I came across a PDF this week that might be of interest to you. It is a declassified e-book that was written for spies within the NSA to find information on the Internet. Some of it is old by now (Talks about Windows 2000 and XP only), but many of the tricks and tips they [...]

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Get a Network Information Tool for Windows

May 4, 2013

I came across a tool this week. It is called “Network Stuff” It is a tiny little app, but has a bunch of features that could be helpful when trying to diagnose network issues. My favorite part is the status window. The TCP/UDP options give you a quick view of the ports owned by applications: [...]

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Remote Control Online Beta 4

April 21, 2013

Today we released Beta 4 of Enterprise Remote Control Online. We have made some significant upgrades that will save you time, and we have a huge price discount for those that purchase during the beta period. What is it? It allows you to take control of computers remotely. No need to open up firewalls, or [...]

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Software to help you free up hard drive space

April 9, 2013

I came across a utility this week that you might want to add to your toolbox. It is called WinDirStat. The program will give you a detailed view of what folders and files are taking up the most hard drive space. When you run the application it will analyze your local hard drives for usage: [...]

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Remove unwanted programs easily

March 27, 2013

If you are like me, you get roped into cleaning up messy computers. The problem I have seen lately is that many toolbars, helpers, and general spyware are no longer detected as spyware. They do this by making sure the application has an uninstall, and asks the user before installing the software. Still – that [...]

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Import a .reg file remotely

March 15, 2013

Chris emailed me this week and asked: “I was wondering how I could remotely execute a .reg file using Network Administrator?” At first I thought there might be an easy way using the remote execute option, but in order to import the file you need a copy of it on the remote machine. Instead, we [...]

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How your users can easily report their system information to you

March 2, 2013

Last year we released a tool called ‘SystemInfo’ that would allow users to easily see their local IP address, and other system information. It can really save time when supporting users over the phone. Instead of telling them to click on start, then control panel, and trying to guess which version of windows – you [...]

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Remote Control Online Beta 3

February 18, 2013

We just put the finishing touches on our latest beta of Remote Control online. What is it? It is an online service that allows you to remotely control computers as if you were there. The previous beta introduced the ability to control a computer using a support session. Here is how it works: You login [...]

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Force windows updates remotely – even when WSUS can’t

February 5, 2013

For a while now Network Administrator has had a plugin that allows you to force windows updates on remote machines. Many of you use it as a backup when your Windows Update Server (WSUS) is not working. Before our plugin would just run the standard update procedure, but this would break if the remote machine [...]

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Add a domain group as a local administrator from a script

January 24, 2013

This week I got a question from Matthew: “I’m in a situation where we have high turn-over on our first level of support. I’d like the help desk person to have local admin rights on most PC’s, but not all, and not specifically the way we have them grouped in Active Directory…Is there a way [...]

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